Questions? Send us a note.

Questions about a ball, an order, or which one is yours? Email help@thickgolf.com.

Or use the form below. It lands in the same inbox. No phone tree, no chatbot.

Before you write

• Shipping: free Economy shipping on every order to a US address, with a tracking number. Shipping policy
• Returns: send back unopened balls or unworn hats within 30 days of delivery. Returns policy
• Which ball: Moon Shot is the one for most people. Moon Shot Pro is the one that spins. Both have a urethane cover and the full stripe. See both
• Already ordered? Put your order number in the message and we find it faster.
• Team, event, club or pro shop? Tell us the date, how many dozen, and your state. We reply with what is in stock and a quote. We do not offer logo printing.

Company details and mailing address: Contact information.